Technology Support Specialist

Douglass Schools USD 396 is looking for a Technology Support Specialist to join our team!

This is a full-time, 12-month position working Monday–Friday and is an excellent opportunity for someone who enjoys hands‑on technology support and wants to make a difference in a school environment.

As a Technology Support Specialist, you’ll provide day‑to‑day technology support to staff and students throughout the district, including:

• Troubleshooting hardware, software, and computer‑related issues
• Setting up, installing, maintaining, and repairing computers and peripheral equipment
• Supporting laptops, computer labs, projectors, clickers, and audiovisual equipment
• Assisting with laptop deployment, check‑in, re‑imaging, cleaning, labeling, and equipment moves
• Maintaining accurate technology and software inventories
• Providing on‑site, phone, and email technical support
• Assisting with wireless access point and cabling installations
• Helping staff and students with peripheral devices and technology setup
• Researching software upgrades and assisting with approved installations
• Visiting with staff to identify technology needs and provide ongoing support and training
• Assisting with computerized assessment testing and other district technology needs
• Working collaboratively with the District Technology Director and school staff

• High school diploma
• One to two years of experience or training using computers and technology, or an equivalent combination of education and experience

• Technology‑related certifications
• Experience troubleshooting computers and peripheral devices
• Experience with audiovisual equipment
• Experience working with software applications and technology in a school or organizational setting

• A problem solver
• Comfortable working with both technical and non‑technical users
• Organized and detail‑oriented
• Able to communicate clearly and professionally
• Comfortable working independently while also being part of a team
• Patient and willing to help others learn
• Able to adapt when the next technology challenge walks through the door

Technology is a critical part of how our students learn and how our staff do their jobs every day. This position plays an important role in keeping our schools connected, our equipment working, and our staff and students supported.

If you're looking for a hands‑on technology position where you can see the direct impact of your work every day
, we'd love to hear from you!

Location: Douglass, Kansas

Schedule: Monday–Friday

Position: 12-month, full‑time

Minimum Education: High School Diploma