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IT Help Desk Analyst; Tier I Onboarding & Tickets

Job in Wichita, Sedgwick County, Kansas, 67232, USA
Listing for: Ideatek
Full Time position
Listed on 2026-09-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Analyst (Tier I) — Onboarding & Tickets

Idea Tek is hiring an IT Desktop Support Analyst in Wichita to be the first point of contact for Tier I support. You will manage tickets, assist users, and learn on the job while growing with the team.

This role is ideal for someone early in their IT career, transitioning from another field, with a tech mindset and ownership mindset. You’ll contribute to process improvements and scalable IT support.

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