Associate Crop Insurance Customer Service Representative

Associate Crop Insurance Customer Service Representative page is loaded## Associate Crop Insurance Customer Service Representative remote type:
Full-Time Onsite locations:
Wichita, KStime type:
Full time posted on:
Posted 4 Days Agojob requisition :
REQ
2033

American AgCredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe and fuel the world. We are a growing organization embracing collaboration and innovation while delivering transformative solutions. American AgCredit provides a cultivating environment where you truly make a difference for our customers and teams.
** Benefits offered by American AgCredit:
*** Commitment to agriculture and the communities we serve
* Family friendly work environment
* Investment in employee development
* Medical, Dental and Vision coverage
* Outstanding 401k – automatic 3% employer contribution, plus match up to 6%
* Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time)
* Competitive Incentive Compensation Plan
* Disability & Life Insurance
* Employee mental, physical, and financial wellness programs
* The position is bonus eligible based on association and personal performance

Position will be posted until filled.
** BASIC FUNCTION:
** This position is generally responsible for supporting the Insurance Consultants through evaluation of workflow assigned documents; research of minimally complex insurance topics; collection and submission of all crop insurance documents; data entry into  Approved Insurance Providers (AIP) systems; servicing the book of business in a fast paced environment, customer contact  and providing clerical and technical support.
** ESSENTIAL DUTIES:
*** Collaborates with Insurance Consultants to support the sales and service of crop insurance policies.  Completes assigned tasks in a timely manner with minimal supervision; ensures customer service is maintained at a high level; follows-up with applications, reporting, claims, and conservation compliance.
* Obtains and maintains all required insurance licenses.  Develops and retains a thorough understanding of federal and private crop insurance policy provisions, actuarial information, underwriting standards, and procedures for all insurance products offered by the Association.
* Provides expertise in reviewing insurance documents for completeness, accuracy, and program compliance; entering, mapping and transmitting insurance data to the AIP’s using AIP programs and systems. Participates as a member of a processing team and completes an equitable workload to support the team in meeting their processing deadlines.
* Operates within Federal Crop Insurance Corporation (FCIC) and Farm Credit Administration (FCA) authorities. Conducts business within rules, regulations, policy and procedures with ethics and integrity.
* Works to enhance insurance operations and documentation processes through continuous improvement and automation initiatives to ensure accurate data, efficient processing methods, and maintenance of customer files.
* Performs other functions as assigned.
** LEVELS OF SUPERVISION EXERCISED AND RECEIVED:
** Exercises no supervision; works under general direction of Crop Insurance Operational Support Director and Crop Insurance Consultants.
** TYPICAL

EDUCATION AND EXPERIENCE:

*** College degree preferred, or relevant combination of education and experience with a minimum of 1-2 years’ performing technical, administrative, or clerical duties in a related field
* ** Ability to obtain appropriate insurance license within 12 months of employment**
* ** Ability to work in the Wichita, KS and Hutchinson, KS office.
*** Develop a working knowledge of the crop and livestock insurance products, policy, and provisions.
* Demonstrated ability to generate highly accurate work.  Must be proficient in organizing and prioritizing work to meet strict deadlines.
* Strong written and verbal communication skills.
* Demonstrated interpersonal skills
* Proficient in use of computer and mobile devices, to connect and utilize a wide variety of software and cloud- based systems and…