Branch Manager

Branch Manager page is loaded## Branch Manager locations:
Toul Kork Branch time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
April 30, 2026 (30+ days left to apply) job requisition :
JR
** If you are looking to excel and make a difference, take a closer look at us…
**** Functional** *(job responsibilities)
* * Manage branches performance and branch staff to achieve the target set
* Manage and maintain a strong relationship with customers and high net worth customers
* Provide financial planning and investment advice to customers and upsell products and services
* Act as one-point contact for all customer requirements
* Support the Banking strategy with direct responsibility for sales and distribution at the branch, including priority banking, mortgage, auto loan.
* Undertakes sales planning and activities to achieve branch sales goals as well as sales management with full P&L responsibilities.
* Directly oversees the day to day running of branch operations in maintaining high level of efficiency and customer service excellence.
* Work closely with all related parties in aligning branch strategy and ensuring compliance within internal and external regulatory framework.
* Ensure all process of onboarding customers are fully complied with SOP, Policy and regulators
* Build a strong networking with all net worth customers to promote the banking products and services
* Manage and solve the customers complaint and report to Line Manager with agreeable time or turnaround time then escalate to the management for the unsolved complaint
* Participate in other business activities organized by the group of business owner, associations and others to build a good networking and exploring the sales opportunities for the bank
* lead by example, the highest standards in terms of teamwork, customer and staff care, and management competence and ethics. Produce the monthly, quarterly report sales report then reports to Line Manager
* Ensure the high security for branch and customers
* Perform other tasks assigned by Line Manager and management
* Lead the team by providing training, coaching and mentoring toward the target
* Develop the skill set and capabilities of the staff in line with the market’s changing
* Keep leading and monitoring on compliance work of the branch
* Work closely all related department to up lift sales productivities and business growth
* Proactively establish and maintain effective working team relationships with all support departments and branches
* Ensure all process and work flow are fully complied with SOP, Policy & regulators
** Education/Qualification*
* * Bachelor’s degree in business, finance & banking or other related degrees
* At least 4 or 5 experience in the banking as a Branch Manager or Sales role
* Good knowledge in banking with operations, customer services and dealing with high net worth customers.
* Experience in dealing with management
* Good planning, organization, interpersonal and communication skills.
* Strong communication and negotiation skills
* Good Leadership and motivation skills.
* Work independently with a Numeric and analytical skill
* Conscious of details and accuracy
* English is proficiency
* About Hong Leong Bank
** We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
** We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to…