Avionics Mod Sales Manager

Job Description - Avionics Mod Sales Manager (339337)

Avionics Mod Sales Manager (Job Number: 339337)

Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private aviation, you’ll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career.

We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one. Your success is our success.

The Avionics/Mods Sales Manager will be responsible for driving profitability in the US Service Network through market development and modification sales. Duties will include setting strategy with the Aftermarket Innovation team, establishing marketing plans, leading the sales process, and closing high-value deals for US service network. Manager of Mods/Avionics will be the modifications focal point for the entire Service Center network and drive revenue growth for all Textron Aviation Citation, Hawker, and Beechcraft products.

• Develops and implements systems to ensure priority high-dollar upgrades are thoroughly communicated to relevant audiences
• Develops and implements marketing strategies in conjunction with Innovation Team & Customer Service Marketing team to increase customer awareness of product offerings to improve aircraft performance, address obsolescence and contribute to the financial goals and objectives of the company
• Monitors and drives robust aftermarket mod pipeline development. Communicate and collaborate with other managers and General Managers (GMs) in support of meeting the service network overall business goals
• Researches and identifies potential sales opportunities using available reports and tools. Actively seeks and identifies opportunities. Aggressively pursues sales leads provided by Textron Aviation employees and satisfied customers
• Grow personalized business relationships with customers, vendors, service center staff, and proposal team to benefit the customer and Service Center network
• Plans and executes sales initiatives, customer events and promotions to drive business to the Service Centers. Leads a shift in the Aftermarket Sales organization from a “Mx due focus” to a “Large mod focus.”
• Makes appropriate recommendations to Innovation team on competitive products, pricing, and improvement at the service center execution level. Contributes to project prioritization
• Periodically benchmarks service network against other regional service providers
• Attends sales meetings and aviation conferences/conventions as a marketing representative for the service network
• Provides periodic sales reports to the Customer Service leadership and GMs as requested (e.g. sales trend analysis, projected mod volume by quarter, sales forecasts) for the use in annual budgets, staffing, and long-term planning
• Works with Aftermarket Data Analysis group to develop relevant metrics, analytics, and standard reports that can be shared with GMs, Sales, and Aftermarket Upper Management
• Maintains and improves product knowledge by participating in training programs, outside seminars, reading product literature and publications
• Follows up with customers to review expectations and ensure satisfaction after service is completed
• Disseminates information to Service Center staff to strengthen service quality and financial success

Minimum 7 years of relative customer support or avionics/electrical experience required, preferably in the aviation industry.

• SFDC and the Microsoft suite experience preferred
• Candidate must be able to work in an autonomous self-directed environment to achieve the marketing strategies and sales control systems set forth by the company
• Candidate must possess strong communication skills to work with colleagues and customers while communicating the benefits of technical modifications
• Candidate must be willing to travel…