Team Lead, CX & Coaching
Job in
Wichita, Sedgwick County, Kansas, 67232, USA
Listed on 2026-03-01
Listing for:
Mass Markets
Full Time
position Listed on 2026-03-01
Job specializations:
-
Management
Retail & Store Manager, Business Management, Professional Development, IT Project Manager
Job Description & How to Apply Below
A leading business services company in Wichita is seeking a Team Lead to oversee a team of around 12 agents in a contact center. The role involves daily leadership, real-time coaching, and performance monitoring to ensure exceptional customer experiences. Ideal candidates will have a minimum of 2 years in a contact center with leadership experience and strong coaching skills. This position offers competitive compensation and a chance to grow within a fast-paced environment.
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