Grade 1 Customer Service Team Lead
Listed on 2026-10-06
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Management
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Customer Service/HelpDesk
Customer Success Management
Bosch in Wichita, United States, seeks a Grade 1 Group Leader Direct to lead and inspire a team of customer service professionals, delivering exceptional service and driving group performance.
You will recruit, onboard, coach, and evaluate staff; manage scheduling and workflow; monitor metrics; and resolve escalated issues while collaborating with other departments to improve the customer experience and ensure adherence to policies.
The following role is for a Grade 1 Customer Service Team Lead with Bosch-Home Comfort.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Wichita, KS, United States.
This opportunity is part of our work in Management & Operations, Engineering.
The advertised compensation is 65.000 - 85.000.
We aim to respond to suitable candidates as soon as possible.
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