Quality Systems Associate
Listed on 2026-08-25
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Quality Assurance - QA/QC
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Healthcare
Quality Systems Associate
Location:
KS-Wichita, US Contract Type:
Regular Full-Time Area: MANUFACTURING Req
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
Quality Systems Associate
Summary:
Under the direct supervision of the Quality Systems Manager, perform quality assurance and training functions to ensure compliance with internal and external regulations and protocol.
Primary responsibilities for role:
- Completes weekly review of equipment QC and maintenance records.
- Documents, investigates, and performs root-cause analysis for deviations and customer complaints, specifically in how they related to product quality and/or donor safety.
- Inspects and releases incoming supplies.
- Investigate and report supplies have not met quality specifications and requirements prior to use.
- Performs documentation review for unsuitable test results.
- Assists the Quality Systems Manager to ensure that cGMP regulation, SOPs and regulatory requirements are followed.
Duties include:
- Perform quality assurance and training functions to ensure compliance with internal and external regulations and protocol.
- Performs all product release activities.
- Reviews lookback information and documentation.
- Reviews waste shipment documentation.
- Reviews unexpected plasmapheresis events including electronic donor chart and related documentation pertaining to exceptions occurring during the donation process.
- Reviews electronic donor chart exceptions impacting donor eligibility/safety and/or product quality.
- Reviews donor deferral notifications from competitor centers.
- Reviews plasma processing documentation to ensure the proper freezing, storage and handling of product.
- Assists the Quality Systems Manager to ensure center training programs follow procedural requirements as defined in the donor center SOP and/or training programs documents.
- Creates, maintains, and audits training records and files to ensure compliance.
- Performs employee training observations to ensure staff competency prior to releasing employees to work independently.
- Conducts required training activities for Center Notifications, Corporate Directives, SOP changes, and initial SOP implementations.
Additional Responsibilities:
- Is certified and maintains certification as a Donor Center Technician.
Knowledge, Skills, and Abilities:
- Developing command of interpersonal communication, organizational and problem-solving skills.
- Ability to understand FDA regulations.
- Strong integrity and commitment to quality and compliance.
- Good knowledge of mathematics.
- Legible handwriting.
- Proficiency with computers.
- Ability to work flexible scheduling to meet business needs.
- Performs basic document review and employee observations.
- Communicates openly with the CQM on issues noted during reviews.
- Ability to understand and follow SOP's and protocols.
- Ability to perform primary responsibilities of the Quality Associate role in a proficient manner.
- Has a basic understanding of cGMP and quality systems.
- Is able to spend hours sitting and reviewing documentation for accuracy.
- Demonstrates good organizational skills and attention to detail.
Education:
High school diploma or GED. Obtains state licensures or certifications if applicable.
Experience:
Typically requires no previous related experience.
Occupational Demands Form # 70:
Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while performing reviews in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear. Work is performed mostly while sitting for up to 4 to 6 hours per day and standing from 2 to 4 hours per day.
The position does require bending and twisting of neck up from 2 to 4 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Frequent foot movement; may squat, crouch or sit on one's heels on rare occasion. Occasionally walks, bends and twists ht lifting of 15lbs.
with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
Works independently with little guidance or reliance on oral or written instructions. Performs a wide range of tasks as…
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