Bakery Retailer

Bakery Retailer – IHOP

We are hungry for you! Our Retailers are brand ambassadors who genuinely love our food, love our brand, and are customer‑obsessed. They pay attention to our guests, to their roles, to detail and to our product quality. They are happy to see you and happier to serve you. Our Retailers bring a smile to your face because we believe the world needs more moments of joy.

• Providing excellent customer service to all customers that come into the establishment or call for orders following Paris Baguette's high standard of excellence.
• Check the quality of all products for displays and organize rotation of displays for all pastries and desserts.
• Make beverages on demand during operating business hours and prepare coffee.
• Always keep all areas of the store clean while operating during business hours.
• Refill and organize all pastries and beverages on display.
• Work with a high sense of urgency, honesty, integrity, and as efficiently as possible.
• Assist guests with any inquiries and educate guests on menu items and any special promotions.
• Operate POS system (Toast) and perform tasks such as cash handling and credit card processing with attention to accuracy.
• Openness to learn about our quality products, specialty menu items, and coffee.
• Pay attention to guests and greet guests by making eye contact, smiling, and spreading joy.
• Answer questions and assist guests with order decisions and processes.
• Know how to suggestively sell to enhance the guest experience and increase sales.
• Always happy to help! We want guests and fellow team members to feel comfortable and welcome coming to us for assistance. Smiling, spreading joy, and being positive with every interaction are non‑negotiables.

• Minimum of 1–2 years of retail, customer service, and food handling experience (preferred).
• Minimum High School Diploma/GED or some college (preferred).
• Positive and passionate attitude, high sense of integrity and ownership.
• Basic math skills (add, subtract, multiply, divide) and able to lift up to 25 lbs.
• Time management, ability to prioritize and follow direction. Adherence to food safety guidelines.
• Proficient on Point‑of‑Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions.
• Feedback is a gift! We can only learn, grow, and improve our service if we hear and understand what our customers are telling us.
• High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self‑motivated, and driven.
• Team player who fosters a collaborative and engaged environment. Being a Brand Ambassador with an excellent knowledge of and commitment to Paris Baguette's mission, vision, brand values, and culture.

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Sales and Business Development

Industry: Restaurants

Location: Wichita, KS

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