Key Holder; Twin Lakes

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Full-time Regular 5 Wichita, KS, US

ORGANIZATION:

For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to transform lives and communities through the power of education, training and employment. Our vision is to be the leading resource for individuals seeking their fullest potential. We are looking for a Key Holder to play a key role in furthering our vision and mission in our retail area.

VALUES:

• Sustainability:
  We commit to practices that support environmental, social and economic strength.
• Ethics:
  We uphold high standards of honesty, integrity and fairness in all business dealings.
• Respect:
  We treat every individual with dignity, care and sincerity to build an equitable environment.
• Voice:
  We listen to each other, value feedback and advocate for our communities.
• Inspiration:
  We motivate, encourage and energize individuals to be their best through leadership and vision.
• Community Engagement:
  We recognize the strength of collaboration and engage deeply with our stakeholders to transform lives together.
• Excellence:
  We embrace innovation and strive for outstanding quality to deliver a positive impact to those we serve.

PURPOSE OF POSITION: To open and close store. Manage and operate a Goodwill Retail store while fulfilling Goodwill's mission statement.

SUPERVISION RECEIVED: District Store and Asst. Store Manager

SUPERVISION EXERCISED: Supervises workers in various personnel groups engaged in operating a retail store.

QUALIFICATIONS/

EDUCATION:

• High school education or the equivalent required.
• Must have full knowledge of bookkeeping and accounting to maintain sales records and reports incidental to store operations. Must be a person with excellent character references and a well-developed sense of responsibility.
• Must have a valid driver’s license and be insurable.

ORGANIZATIONAL RESPONSIBILITIES: Work with individuals who have disabilities and or barriers to employment and participate in the achievement of their goals. Demonstrate a positive, role model. Display commitment and involvement towards Goodwill's mission.

JOB PROFICIENCIES: Math Skills, Computer Skills, Oral Communications, Written Communications, Internal-Personal Communications Judgment and Problem Solving, Cash Handling, Job Knowledge, Planning and Organization, Leadership, Teamwork, Customer Service Orientation, Interviewing Skills, Quality, Product Knowledge, Ethics and Trust, Safety and Security.

JOB

COMPETENCIES:

Will handle customer complaints. Oversees store operation including inventory, warehouse and stock rotation in absent of all other management team. Will perform the basic store reports. Provides supervision for all sales associates and follows cash handling procedures on a daily basis.

As a member of the management staff, sets an example for his or her workers. Personal conduct must reflect the high standards of integrity expected of all Goodwill staff personnel. Is expected to exercise good judgement in handling the wide variety of day-to-day operational problems which arise continuously in store operation. Must be thoroughly familiar and continually stress the Goodwill sales philosophy.

Performs those duties which are part of every day supervisory job. In addition, is responsible for and either does or supervises the following:

ESSENTIAL FUNCTIONS:

• Supervises the sales force and Sales Floor. Sells merchandise as time permits. Attends to and satisfies customer’s needs. Handles customer complaints in a fair and impartial manner, coordinating as necessary. Promotes special events.
• Receives and checks incoming stock and supervises checkouts and stock transfers. Checks condition and placement of stock in a clean, neat, and orderly condition. Suggests and maintains displays and advertising ideas and prepares and places signs in sales areas and Windows; solely responsible for wares dept. being clean, stocked and…