Team Leader - Retail

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Full-time Regular 6 Wichita, KS, US

We are looking for a Team Leader to play a key role in furthering our vision and mission in our retail area.

To open and close the store. Manage and operate a Goodwill Retail store while fulfilling Goodwill's mission statement.

District Manager, Store Manager & Asst. Store Manager

Supervises workers in various personnel groups engaged in operating a retail store.

• High school diploma or the equivalent required.
• Must have full knowledge of bookkeeping and accounting to maintain sales records and reports incidental to store operations. Must be a person with excellent character references and a well-developed sense of responsibility.
• One year of management experience, required.
• A valid driver’s license and insurability is required.

Work with individuals who have disabilities and or barriers to employment and participate in the achievement of their goals. Demonstrate a positive, role model. Display commitment and involvement toward Goodwill's mission.

• Math Skills
• Computer Skills
• Oral Communications
• Written Communications
• Internal-Personal Communications Judgment and Problem Solving
• Cash Handling
• Job Knowledge
• Planning and Organization
• Leadership
• Teamwork
• Customer Service Orientation
• Interviewing Skills
• Quality, Product Knowledge
• Ethics and Trust
• Safety and Security

Serves as hiring manager in the Manager and/or Assistant Manager’s absence and will complete employee work schedules, evaluations and ADP as needed. Will handle customer complaints. Oversees store operation including inventory, warehouse and stock rotation per manager. Per manager, performs all administrative and clerical details associated with store operation and orders supplies as needed. Provides supervision for all sales associates, trains employees and follows cash handling procedures on a daily basis.

• Must complete employees’ work schedules, evaluation, counseling, hire, fire, and train employees only when manager and assistant manager are not available.
• Supervises the sales force and sales floor. Sells merchandise as time permits. Attends to and satisfies customer’s needs. Handles customer complaints in a fair and impartial manner, coordinating as necessary. Promotes special events.
• Receives and checks incoming stock, supervises checkouts and stock transfers. Checks condition and placement of stock in a clean, neat, and orderly condition. Suggests and maintains displays and advertising ideas and prepares and places signs in sales areas and windows. Solely responsible for warehouse department being clean, stocked and rotated on a daily basis. Must ensure merchandise is marked to Goodwill Standards from the processing warehouse area.
• Trains and supervises store personnel and maintains projected sales goals.
• Represents Goodwill in the area served, striving to enhance the Goodwill image through individual and group participation. May supervise solicitors and pick-up orders, including routing as authorized.
• Maintain records of store operations as required. Reviews and analyzes sales to determine effectiveness of methods used and adequacy of prices. Makes recommendations to Area Manager and Vice President of Operations/Sales.

• Assures that the appearance of the store and premises is presentable at all times.
• Performs administrative and clerical details of store operation, such as preparing stock requests, ordering forms, bags and other supplies, receiving, and disposing of mail, handling cash as directed by current procedures, etc.
• Responsible for safety and well‑being for all employees.
• Safeguards the premises and material under his or her care at all times. Seeks to reduce the possibility of pilferage or burglary. Constantly watches for fire hazards and unsafe conditions.
• Adheres to all ethical standards and confidentiality of records.
• Adheres to all safety policies and…