Inside Sales Associate

Overview

Job Details We are looking for energetic, ambitious, and personable team members experienced in outbound calling.

• Fulfill activity plan and appointment conversion goals within stated guidelines
• Communicate using the company-prescribed appointment-setting methodology
• Sell the value of the in-home consultation and convert appointments at or above the stated percentage goal
• Question & listen to customers; identify the customer s wants, needs, desired results or problems; re-direct calls to appropriate contact to ensure customer is served properly
• Act as "voice of RbA"; communicate to all team members, customers and prospective customers respectfully and tactfully
• Assume responsibility, including follow-up, for all problem resolution and customer satisfaction within your responsibility and authority
• Follow up on all voice mail and other inquiries immediately

• Outgoing, personable and approachable
• Disciplined and follow procedures
• Energetic, self-starter who is persistent, ambitious, goal and task oriented
• Demonstrated ability to meet goals
• Strong communication over the phone and email
• Excellent written and verbal skills
• Previous cold calling experience
• Customer focused, results oriented; strong work ethic
• Skilled at managing objections

This is a full-time position which includes a bonus program and benefits. Pay: $14.00 per hour.

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