Inside Salesperson

Job Summary

This job is in the Sales Department. This is an entry level position in which an individual will begin their learning journey of the metal service center industry. The individual will rotate and gain exposure by learning all aspects of raw material sales, fabrication sales, and outside sales. This includes quoting, pricing, orders, inventory management, front-line communication with customers and vendors, all while coordinating with all other departments at CPS to successfully serve our customers.

Note to Applicant: The ideal candidate for any position at Central Plains Steel will understand the dynamics of a cohesive team and feel a responsibility to help create and support that culture. Individuals who are Safe, Humble, Hungry, and Smart: who want to be part of a team that continuously strives to provide the “Best-In-Class” service to both our internal and external customers by following our guiding principles of:

• Respect for others
• Excellence in everything we do
• Honoring our commitments
• Integrity, both in our principles and the unity of our team

Stand or Sit (Stationary position), Walk (Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), Repetitive Motion.

Sedentary Work
- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Learn the functions of all aspects of the sales team
- Inside Sales, Fabrication Sales, Outside Sales.

• Maintain, develop, and grow new and established customer accounts.
• Serve as the primary contact for accounts.
• Field inbound calls/emails from customers.
• Make outbound calls/emails to current and prospective customers.
• Quote pricing and lead time, communicate expectations with the customer.
• Manage orders both internally and externally.
• Daily coordination with all departments at CPS to ensure customer satisfaction.
• Build relationships with customer base.

• Valid driver's license – required.
• No relevant experience required; will receive on-the-job training.
• Proficient in Microsoft applications (i.e., Word, Excel, Outlook) – required.
• Basic measurement and arithmetic skills, including taking, converting, and/or using measurements of length, width, height, and weight to perform basic math computations correctly - required.
• Strong interpersonal and communication skills:
  Ability to develop and maintain good working relationships with supervisors, co-workers, and customers/vendors - required.
• Ability to make sound decisions based on a combination of factors including knowledge, experience, and judgment - required.
• High School diploma/GED - required.
• 4-year college degree - preferred.
• Detail oriented, can maintain organization, and multi-task - preferred.
• Problem solving/Conflict resolution and negotiation skills - preferred.