Sales & Marketing Manager

About the job

We're looking for a Sales & Marketing Manager to own both sides of our commercial engine: leading a small team of sales representatives and driving the marketing initiatives that fill their pipeline. This is a hands-on, player-coach role. You'll set the strategy, then roll up your sleeves to execute it — coaching reps in the field one week, launching a campaign or working a tradeshow booth the next.

It's a strong fit for someone who has spent roughly five years in sales and marketing, understands how personalized medicine gets sold to clinicians and pharmacies, and wants a role with real ownership and visible impact on company growth.

Key Responsibilities

• Manage, coach, and develop a small team of sales representatives, holding regular one-on-ones, pipeline reviews, and ride-alongs.
• Set individual and team quotas, forecast accurately, and report performance against targets to leadership
• Build and refine the sales process — territory planning, prospecting cadence, discovery, objection handling, and close
• Carry a personal book of strategic accounts and participate directly in high-value deals
• Own CRM hygiene and reporting so pipeline data is trustworthy and actionable

• Own and execute the company's marketing plan across digital, content, email, events, and print collateral
• Develop positioning and messaging that translates pharmacogenomic science into clear clinical and business value for prescribers, pharmacies, and clinics
• Build sales enablement materials: decks, one-pagers, case studies, competitive comparisons, and objection-handling guides
• Manage demand generation programs and track performance from lead through closed revenue
• Coordinate outside vendors, agencies, and freelancers as needed
• Ensure all promotional material meets regulatory, legal, and compliance review requirements

• Select, plan, and staff several industry conferences and trade shows per year
• Manage booth logistics, pre-show outreach, on-site lead capture, and post-show follow-up
• Measure event ROI and refine the event calendar accordingly

• Partner closely with operations, laboratory, and customer support teams to align commercial promises with delivery
• Bring market and competitive intelligence back to leadership to inform pricing, product, and go-to-market decisions

Set yourself apart

Basic Qualifications

Required

• Approximately 5 years of combined sales and marketing experience, with a track record of hitting or exceeding targets
• Experience leading, coaching, or mentoring sales representatives (formal management experience preferred; strong team-lead experience considered)
• Demonstrated ability to build and execute marketing programs, not just manage them
• Comfort selling into healthcare providers, pharmacies, or clinics
• Excellent written and verbal communication skills, including presenting to clinical audiences
• Proficiency with CRM and marketing automation tools (e.g., Salesforce or Hub Spot)
• Willingness to travel approximately 20–30%, including multi-day trade shows
• Bachelor's degree or equivalent practical experience

Preferred

• Familiarity with the personalized medicine, pharmacogenomics, or diagnostics sector
• Experience with a nutraceutical or dietary supplement company
• Experience with a pharmacy, compounding pharmacy, or pharmaceutical company
• Understanding of the regulatory and reimbursement landscape for laboratory or diagnostic services
• Existing relationships within the pharmacy or integrative/functional medicine community

What's on offer?

At Fagron, you’ll find plenty of chances to grow — both personally and professionally. We work in an open, dynamic environment where your ideas and talents can shine.

We’re proud to be an equal opportunity employer. Diversity makes us stronger, and we’re committed to creating an inclusive workplace where everyone feels welcome.

Fagron is an Equal Opportunity Employer, including Disability/Veterans.