Inside Sales Representative

Company Description

Wichita Winwater is a local waterworks supplier serving contractors and municipalities that value a dependable partner with a “get it done right” mindset. The company combines local decision-making and accountability with the scale and resources of a nationwide distribution network. Team members work closely with customers to understand project requirements and provide timely, accurate solutions. Wichita Winwater emphasizes strong relationships, reliable service, and high-quality products to support infrastructure and construction projects.

The Inside Sales Representative is a full-time, on-site role based in Wichita, KS. This position focuses on supporting contractors and municipal customers through prompt responses to inquiries, preparing quotes, processing orders, and following up on open opportunities. Day-to-day responsibilities include managing inbound and outbound calls, identifying customer needs, recommending appropriate products, and coordinating with warehouse and delivery teams to ensure accurate and timely fulfillment.

The role also involves maintaining customer records, monitoring pricing and availability, and collaborating with the sales team to support ongoing projects and account growth.

• Candidates should possess strong Inside Sales skills with a focus on building and maintaining customer relationships.
• Waterworks experience is helpful.
• Candidates should possess Customer Service and Customer Satisfaction skills to respond to inquiries, resolve issues, and provide a positive experience.
• Candidates should possess Lead Generation and Account Management skills to identify new opportunities and support existing customers.
• Candidates should possess effective communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Candidates should possess basic computer proficiency, including use of CRM or order entry systems, and strong attention to detail.
• Prior experience in distribution, construction, utilities, or related industries is beneficial, along with a high school diploma or equivalent; additional education or sales training is a plus.