Campus Safety Officer​/Dispatcher

The campus is located on 137 acres of beautifully landscaped grounds in Portland’s southwest hills. Our strong commitment to sustainability is reinforced through recycling programs, energy conservation, alternative transportation options, and farm to fork initiatives. For benefit-eligible positions, we offer a competitive  that includes options for health, dental, vision, tuition, life insurance, retirement and more.

LCCSSA members who apply and meet the minimum qualifications for the vacancy will be interviewed in the same manner as other first-round applicants.
* Escort students, employees, and visitors to enhance personal safety, especially during after-hours events.
* Provide assistance to visitors and community members, including unlocking buildings and assisting with vehicle issues.
* Represent Campus Safety with professionalism and respect while providing customer service and public engagement.
* Dispatch Campus Safety personnel via radio in response to calls for service.
* Communicate clearly and professionally with students, employees, and visitors, providing accurate directions and information.
* Answer a multi-line phone system and respond to emails in a timely and courteous manner, prioritizing calls based on urgency.
* Deliver exceptional customer service while interacting with campus community members and visitors.
* Handle inquiries about parking, Campus Safety policies, and department services with professionalism.
* Manage difficult situations calmly and respectfully, ensuring a positive and supportive experience.
* Create and issue  for employees and students using campus  software.
* Perform database checks and maintain accurate and timely records in Campus Safety systems.
* Use various computer software systems to support department operations.
* Troubleshoot and report basic system issues to maintain operational continuity.
* Regularly monitor campus systems, alarms, and communication channels to ensure timely officer response.
* Assist with office and dispatch area organization and cleanliness to maintain readiness and efficiency.
* Perform related administrative and operational duties to support departmental success.
* Knowledge of campus safety protocols, security procedures, and relevant federal, state, and local regulations (e.g., Clery Act, FERPA, Title IX).
* Proficiency in law enforcement and security practices, including emergency response, incident reporting, and crowd management.
* Strong communication skills, including clear verbal and written correspondence across multiple channels.
* Proficient in using computer systems, radio communications, incident management software, mobile apps and records management systems.
* Excellent judgment and decision-making skills under pressure, with a commitment to professional integrity and confidentiality.
* Demonstrates patience, empathy, and diplomacy in stressful or sensitive situations.
* Exceptional attention to detail and organization when handling documentation, dispatch logs, or security records.
* Strong interpersonal skills to foster trust, inclusion, and cooperation within a diverse campus community.
* Ability to work independently while contributing to a collaborative and service-oriented team environment.
* Ability to multitask and adapt to a fast-paced and ever changing environment.
* Ability to type 40-50 words per minute (WPM).
* Commitment to upholding Lewis & Clark’s mission and values through equitable and compassionate service to all community members.
* Exemplifies high standards of professionalism, reliability, and accountability in all interactions and responsibilities.
* Adapts quickly to changing situations, remaining flexible and resourceful in emergency or dynamic environments.
* High School Diploma or equivalent (G.E.D.).
* Two years of experience in campus safety, private security, law enforcement, or a related field with experience in dispatching (2-years of full-time front desk work experience, or equivalent, may substitute for the dispatching experience requirement).
* DPSST (Department of Public Safety Standards and Training) certification for unarmed private security.
* First Aid, CPR, and AED certification (or ability…