On-Call Flex Retail Security Officer

Andy Frain Services seeks an On-Call Flex Retail Security Officer to protect customers, employees, and assets at a leading financial institution. In this on-call role, you will provide visible security presence, control access, monitor retail banking areas, and respond to incidents, alarms, and emergencies as needed. You will complete reports, support branch staff, and ensure compliance with security procedures. This flexible position is ideal for reliable professionals seeking variable hours in a dynamic, customer-focused finance and insurance environment.

Responsibilities

• Provide visible security presence in retail financial locations
• Monitor entrances, exits, and high-risk areas
• Respond to incidents, alarms, and disturbances
• Enforce access control and visitor management procedures
• Conduct patrols and observe for suspicious behavior
• Complete detailed incident and shift reports
• Coordinate with branch staff and management on security issues
• Liaise with law enforcement when required
• Support emergency response and evacuation procedures
• Follow company and client security policies and protocols

Required Skills

• Physical security
• Access control systems
• CCTV monitoring
• Incident reporting
• Emergency response
• De-escalation techniques
• Customer service
• Radio communication
• Observation and surveillance
• Report writing