Field Service Technician

The Field Service Technician at P B Hoidale Co Inc will be responsible for a broad range of maintenance and installation duties associated with petroleum handling equipment and accessories. Serving as a technical expert, they will carry out troubleshooting, repair, installation, and customer service duties in the field, ensuring exceptional customer service throughout each interaction.

Responsibilities:

Inspect, install, maintain, and troubleshoot petroleum handling equipment and related accessories, ensuring they comply with company standards and established safety protocols.

Provide reliable and effective customer service, addressing client needs promptly and professionally and ensuring their satisfaction with services provided.

Document maintenance, repair, and installation activities accurately and in detail, providing reports to management for review as required.

Coordinate with other technicians and team members to ensure efficient completion of tasks and projects.

Stay current with product and industry knowledge, and apply new learning to work practices as necessary.

Comply with all company policies and standards, as well as local, state, and federal regulations and laws.

Qualifications:

A High School diploma or equivalent with a minimum of 2 years of hands-on experience as a field service technician, preferably within the petroleum industry.

Strong mechanical aptitude with demonstrable knowledge of maintenance techniques and practices, as well as the ability to read and interpret technical documents and manuals.

Excellent customer service skills and communication abilities to interact effectively with clients and team members.

Excellent problem-solving skills and the ability to work independently and make decisions under pressure.

Ability to lift and carry heavy equipment and parts, as well as the aptitude to work in various weather conditions.

Valid driver's license with a good driving record and the ability to travel frequently to customer sites.

Benefits:

Competitive comprehensive benefits package, including health insurance, dental and vision coverage, as well as a retirement saving plan.

Continuous career development and training opportunities to enhance skills and stay current with industry advancements.

Opportunity to work in a collaborative, customer-focused environment that values employee contribution and encourages growth.

Provision of company vehicle, tools, and equipment to carry out daily duties.

Paid time off (PTO) to promote work-life balance.

This role offers a rewarding opportunity to work in a dynamic, collaborative environment and play a key part in ensuring the continuous and efficient operation of essential petroleum handling equipment across our sites. The ideal candidate is a diligent, resourceful professional with a strong commitment to customer service and dedication to keeping safety a top priority.
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