Mechanical Service Technician

Title
:
Mechanical Service Technician

Operating Company
:
Building Controls & Services Inc.

Location
:
Wichita, KS

FLSA Status
:
Non-Exempt

Salary Range
: $41-$52/hour

Building Controls & Services Inc. – A member of the AIR Control Concepts family. BCS is an HVAC and building automation company founded in 1985, serving Kansas and Western Missouri. The company provides heating and air conditioning, building automation, energy management, and indoor air quality solutions, focusing on system efficiency and long-term cost control.

The Mechanical Service Technician handles job start‑up, checkout, and troubleshooting for systems and service installed jobs. This position performs mechanical related duties, including service agreement tasks and handling emergency calls as directed.

60% Performs mechanical system inspections, service, and troubleshooting

• Performs mechanical inspections of boilers, chillers, pumps, etc.
• Completes final critical adjustments and calibration on mechanical/control equipment following owner’s manual instructions.
• Informs supervisor of any necessary modifications, changes, or upgrades to mechanical system based on own findings during the assignment.
• Reviews estimated costs and scope on projects and strives to complete scope of work within the estimated costs.
• Performs wiring checkout and assists in automation systems start‑ups.
• Completes and submits written reports covering all aspects of each assignment, including customer, nature of trouble, equipment involved, time and material used, travel, and any other expenses.
• Performs service agreement tasks as directed; handles emergency service calls on‑site or online.
• Responds to customer service calls, checks indicated points of trouble, and analyzes full requirements of system involved and checks and tests systems components.
• Diagnoses trouble or defects in sensors, field cabinets, control console, or mechanical systems and determines corrective action.
• Disconnects and dismantles instruments as necessary and corrects trouble or defects by adjusting, repairing, or replacing parts or units.
• Recognizes safety hazards and understands how to safely overcome them without causing harm to self or others.
• Understands the safety rules and regulations outlined in the BCS safety manual.

20% Provides customer service by responding to service calls to build and maintain customer relationships

• Always leaves a customer site with a “reason to come back” by documenting suggestions for repairs and improvements on every service ticket – no exceptions.
• Presents a professional image of Building Controls and Services when speaking to customers (all levels).

20% Provides technical assistance and training as needed

• Delivers technical support to end users and other teammates when applicable.
• Trains and develops other Specialists on Systems, equipment, and company policies and procedures.
• Trains customers on systems prior to job turnover.

• Associate degree or equivalent from a two‑year college or technical school, or equivalent combination of education and experience.

• Minimum five years of experience in an HVAC capacity.
• Minimum five years of experience in a mechanical capacity.
• Minimum five years of experience in systems including on‑the‑job experience as a systems/mechanical specialist.
• Exemplifies company core values:
  Ambitiously Curious, Always Want the Best and Whatever it Takes.
• Strong knowledge of building automation systems, HVAC, mechanical systems, electrical concepts, and operations.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent oral and written communication skills.
• Mat…