Youth Justice Case Manager - South East Metro; Dandenong

Position: Youth Justice Case Manager - South East Metro (Dandenong)
Apply on Kit Job:
- Support young people in the community through skilled and thoughtful case management, backed by a strong team  - Make grounded decisions that balance care, explicit boundaries and sound judgement.  - Ongoing and fixed term full-time roles earning $74,903 to $91,971 per year, plus super.
What you will do    As youth justice case manager, you will supervise young people on court orders and help guide them through complex moments in their lives.
While you will work directly with young people at times, much of your impact will come from the assessment, planning and administrative tasks that shape court and care decisions.
You will:
- supervise young people on statutory orders using sound judgement and clear professional boundaries  - deliver evidence-based case management that focuses on realistic, meaningful progress  - prepare clear and accurate court reports, plans and recommendations  - work closely with families, courts and services to support accountability and rehabilitation  - manage competing priorities in a role where adaptability matters more than perfection.
`We're working sometimes with the most vulnerable young people in Victoria. A small shift or a small achievement in their life might seem like a small thing, but it's a very big thing in their life.' - Paul, Youth Justice Case Manager.
This work is demanding and emotionally complex. If one task is done, there will always be something new to do. You will see progress in the young people you case manage, but change is often gradual rather than dramatic. However, watching the accumulation of small shifts that build over time will inspire you to continue your vital work.
You will not be doing this alone. You will work in a team where support is built into the job. Regular supervision and debriefing will help you manage risk, process difficult work and make confident decisions under pressure.
These positions are based in Dandenong, and you will work flexibly across different locations within the South East Metro Region including Ringwood and Frankston to support young people and their families.
Successful applicants will be provided with all necessary training to support performance of the role.
About you
If you can use organisation and communication skills to guide real change in young people, this role is for you.
You should hold, or be working towards, a relevant qualification in social work, youth work, psychology, human services, criminology or criminal justice. You will also need a full driver's licence and maintain a current Working with Children Check.
You should also have:
- the ability to apply case management principles with young people who have complex needs  - strong written and verbal communication skills for report writing and interacting with stakeholders  - the capacity to stay calm, regulate yourself and keep working after difficult conversations  - an openness to supervision and feedback in a role where learning never stops.
To learn even more about what we look for in new youth justice case managers, please read the position description.
Online Info Session
Please  to register for the session.
When:
Wednesday 11 March 2026 at 4.30 pm   Where:
Microsoft Teams    What to expect in our application process.
Stage 1:
Application screening - we will carefully review your application documents on a rolling basis. You can expect timely communication from us regarding the status of your application.
Stage 2:
Phone Screen (15 minutes) - this conversation with our recruiting lead will help us understand your background, motivations and initial fit with youth justice. This is also the time for you to ask any initial questions to get to know more about the role.
Stage 3:
Assessment centre - This will involve a case study and panel interview in person - 90 minutes.
Here you will be invited to also complete Security Checks which include a National Coordinated Criminal History Check (NCCHC) and an Australian Entitlement to Work Check via Fit2work.
Stage 4:
Application mandatory checks - Should you progress past the assessment centre, you will be required to provide two referee details and are required to provide a copy of your…