Housing Specialist- Homeless Services

The City of Wichita is NOT an E-Verify Employer.

Are you passionate about making a real difference in people’s lives? As a Housing Specialist in Homeless Services, you’ll be at the heart of our Housing Choice Program, providing essential support to individuals and families as they build stable lives and secure housing. This is more than an administrative role—it’s an opportunity to work directly with people, guiding them through the housing process, empowering them with life skills, and connecting them to resources that truly change lives.

You’ll be collaborating with teams across departments, community agencies, and other organizations to provide comprehensive support tailored to each person’s needs. From helping clients complete applications to working alongside them as they achieve their HUD program goals, you’ll be a trusted partner on their journey to stability. This role is perfect for a proactive, compassionate professional who thrives on seeing the direct impact of their work every day.

The days and hours for this position:
Monday‑Friday, 8:00 am‑5:00 pm.
Billing Unit:
Employees Council.

• Posting may close at any time.

• Interview applicants, obtain background information, clarify questions pertaining to occupancy standards and income, and explain rules, regulations and eligibility requirements for housing programs.
• Plan and conduct program application sessions.
• Manage referrals received from outside agencies to the housing program.
• Monitor changes in eligibility requirements, occupancy standards, rent calculations or other matters affecting an applicant's eligibility.
• Establish and maintain consistent communication with each participant, property management, and collaborative working relationships with community resources.
• Meet with participants as needed.
• Attend and participate in Continuum of Care and other community meetings as necessary to remain informed of current and applicable resources.
• Calculate rent based on the income of the client and the regulations of WHA.
• Support clients with obtaining required documents, identifying barriers to housing stability, and assisting with housing search.
• Assist clients in obtaining and moving possessions.
• Compile reports and maintain files, statistics, and records in keeping with HUD requirements and WHA guidelines.
• Completion of work assignments will require the operation of a vehicle.
• The examples of work performed are not intended to be all-inclusive. The City of Wichita reserves the right to assign additional duties as needed.

• Considerable knowledge of housing leasing and inspection practices.
• Knowledge and understanding of unhoused individuals and community resources available.
• Ability to maintain working relationships with individuals experiencing mental health, substance abuse, or other co‑occurring disorders.
• Ability to maintain sensitivity and awareness while working with individuals experiencing domestic violence, trafficking, and sexual assault.
• Take pride in work and encourage others to do the same; effectively balance quality, service, and productivity.
• Develop and maintain effective working relationships with associates, representatives of other organizations, and the public.
• Manage time efficiently and effectively in a fast paced environment.
• Knowledge and understanding of Kansas Landlord Tenant Act, federally subsidized housing regulations and local housing codes.
• Make mathematical computations with accuracy.
• Access and maneuver through an occupied or vacant unit that is not specifically designed for handicap access.
• Lifting, pushing, and pulling up to 60 lbs.
• Perform file maintenance tasks; originating, updating, and storing files in manual and electronic record keeping systems.
• Communicate clearly and effectively: orally, in writing, and by whatever creative means are necessary to cross communication barriers.
• Have a valid Kansas driver's license; be able to safely and legally operate a motor vehicle and meet driver qualification standards.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.