SSVF - Intake Coordinator

Join Our Team as a Mission-Focused SSVF - Intake Coordinator Today!

Location: Admin Office:
Wichita, KS
Organization: Catholic Charities Wichita
Type: Full-Time | In-Person | Monday-Friday, 8:00 a.m.

- 5:00 p.m.
Rate of Pay: $20-$23/hour

The Intake Coordinator’s responsibilities would include:

• Receiving and filtering all calls that come in to SSVF.
• Determining eligibility for services.
• Completing all intakes.

• Complete the Homeless Prevention Screener and determine eligibility.
• Complete Homeless Prevention intake if eligible.
• Work with landlords to obtain required documentation (lease copies, W9 forms).
• Enter veteran information into our computer systems.
• Submit initial payments to maintain housing.
• Transition the case to an SSVF case manager for ongoing services.

• Determine eligibility, schedule, and complete intake.
• If the household requires Emergency Housing Assistance upon intake, arrange hotel placement and provide basic needs, or assist with shelter placement if appropriate.
• Enter veteran information into our computer systems.
• Transition the case to an SSVF case manager for continued support.

• Managing short-lived cases for one-time assistance veterans, such as VASH veterans receiving only financial assistance.
• Assisting with data systems to ensure HMIS entries are accurate, compliant, and of high quality.
• Supporting monthly outreach events in the community.
• Ensuring files are compliant and assisting with exited files to make sure they are complete before the SSVF Director signs off on official exits.
• Possess strong interpersonal abilities, including effective communication and de-escalation skills.
• Collaborate with community organizations, government agencies, and veteran service organizations to enhance resources for clients as needed.
• Demonstrate organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Maintain accurate and up-to-date client intake files, ensuring compliance with program guidelines and grant reporting requirements.
• Enter program demographic and service data into the agency's electronic database system and federal homeless database system (HMIS).

• Preference will be given to candidates with a minimum of two years of professional experience in human services, demonstrating effective support and success in working with low-income, socioeconomically vulnerable individuals, including military veterans.
• Knowledge of housing resources, government assistance programs, and community support services is required.
• Demonstrates competency in use of personal computer via mouse and keyboard, familiarity with Windows and Microsoft products.

• Bachelor’s degree in human services. Preference to applicants possessing degree in social work, public health, sociology or psychology OR Minimum 2 years of previous experience in case management, preferably in the field of homelessness.
• Class C driver’s license, personal motor vehicle, and personal motor vehicle insurance required.
• Preference will be given to candidates with a minimum of two years of professional experience in human services, demonstrating effective support and success in working with low-income, socioeconomically vulnerable individuals, including military veterans.
• Knowledge of housing resources, government assistance programs, and community support services is required.

• Work Type:
  Light, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Climbing/Balancing/Freedom to Move:
  May…