Quality Assurance Supervisor

Job Family Group:
Quality Are you ready to do something remarkable? Ready to collaborate with an incredible team to solve problems that improve people’s lives? Meet Ingevity. At Ingevity, we develop innovations that purify, protect and enhance the world around us. Our products enable oil to flow better, crops to grow fuller, roads to last longer and ensure that the air we all breathe is cleaner.

Our people come from all different backgrounds and help reimagine new possibilities daily. We understand there is no challenge too big and no contribution too small. We seek out new ideas for tackling complex problems and celebrate achieving the improbable. We value each person’s unique talents and synergize them to create meaningful impact and sustainable solutions for our customers and our world.

Bold. Energetic. Ingenious. Genuine. If these qualities describe you, we’d love for you to join Ingevity!

Supervise and promote safe practices and work environment in all activities. Conduct safety stand‑downs, as needed, and lead all safety improvements or issues with a sense of care and urgency for the lab personnel.

Supervise the performance of lab operations/personnel to ensure the integrity of all tests, related equipment, and people resources. Serve as a central point of contact for other departments in the organization. Manage day‑to‑day activities for the lab based on company and departmental priorities. Treat issues related to customer needs or delivery with a sense of urgency while still maintaining a high standard of test accuracy and results.

Demonstrate ability to coach, mentor, and help improve plant personnel skill sets. Set the example for attitude and professionalism. Participate with production engineers and area owners on troubleshooting and continuous improvement activities.

Promote good teamwork skills within and outside of the Wickliffe, KY facility. Convey an attitude of service while holding individuals accountable for daily tasks. Help lead lab personnel to continuously challenge and improve departmental standards, skill sets, and the flow and efficiency of lab activities.

Effectively communicate information to appropriate individuals in a timely manner. Create dialogue with plant personnel to draw ideas and viewpoints on activities. Actively listen to the needs of plant personnel and effectively communicate them to the quality manager and other departments, where appropriate. Collaborate with other lab sites within Ingevity and provide support as appropriate.

Demonstrate basic skills in quality. These include, but are not limited to the following: establishment and execution of laboratory techniques and equipment, development of testing and daily reports, understanding of data accuracy and precision, understanding of calibration procedures and gauge reliability, inspection and containment of defective product, understanding of SPC, ability to write, revise, and issue SOPs, and internal concessions.

Personally committed to actively improve personal performance and knowledge (via education, professional memberships, re‑certification).

Organize and direct the daily activities of the laboratory to ensure that analysis of product is timely and accurate, and that instrument integrity is maintained. Supervise laboratory personnel, conducting and overseeing quality assurance and quality control, and collecting, analyzing, and interpreting lab results. Plan and implement the overall laboratory policies, procedures, and services and provide input to strategic decisions that affect the production quality control.

Establish accurate and achievable goals to quantify continuous improvement and monitor progress; maintain and improve established SPC systems; oversee annual MSA (Measurement System Analysis) for measurement instrumentation, systems and procedures; maintain supply inventories and equipment for the laboratory.

Responsibility for working with operations supervision to resolve quality issues arising from operations, coordinate with other…