Projects & Small Works Engineer (Fire & Security

Fire & Security:
Small Works & Project Engineer

Location:

Northwest Region Company Overview:

VOCA Fire Protection (VFP Group) are recruiting for an experienced Fire & Security Small Works & Projects Engineer to service our clients across the Northwest Region. At VOCA Fire Protection (VFP Group) we’re responsible for creating an enjoyable work environment, the company culture is a vital ingredient to our growth and success. We foster innovation, we challenge each other, and we put our team before all else, at VOCA you will be surrounded by colleagues eager to help you succeed and be part of a rewarding culture.

We are seeking a dedicated and experienced Fire and Security Small Works & Projects Engineer to join the VOCA Fire Protection (VFP Groupe) small works and projects team. This role will be supporting a variety of disciplines that directly supporting our clients as part of small works and projects teams. Type of contracts will include pharmacy chain, cinema groups, care homes and residential properties.

The ideal candidate will be self-motivated
, approachable, and capable of working effectively as part of a team. To be successful in this role you must be able welcome opportunities to work with innovative systems and products, demonstrate expertise across multiple disciplines, and maintain high standards in all aspects of their work. The successful candidate must be capable of fault finding and be able to work under pressure to ensure that deadlines are achieved.

Being in a position of responsibility and privilege, you must be trustworthy and honest in your conduct and provide excellent quality when installing fire and security systems.

• Installation and Maintenance: install, test and maintain fire protection systems, including fire alarms, PAVA and intruder alarm systems across various sites
• Client interaction: provide excellent customer service, ensuring clear communication and addressing customer concerns promptly and professionally
• Team collaboration: work closely with fellow engineers, the service team and management to ensure smooth operations, on-time project completion and high-quality service delivery.
• Health & Safety; maintain a high standard of safety on all sites, ensuring compliance with all relevant regulations and company policies
• Documentation & Reporting: complete necessary documentation, including service reports, asset registers and compliance records, ensuring accuracy and timely submission.
• Training & Development: participate in regular training to stay up to date with industry best practices, new technologies and compliance standards
• On-Call Duties: provide 24 hour call-out cover as part of a rota system and responding promptly to any emergency service requests.

• Positive mentality
• Teamwork orientated
• Respectful
• Interested in the company progression
• Driven by customer satisfaction

• Experience of front-line customer service
• You must be flexible to travel
• Fire Alarm experience is mandatory
• Other disciplines training provided if required
• A full UK Driving Licence is mandatory

• Experience: previous experience in fire protection, life safety systems or similar technical field (preferably with relevant qualifications such as FIA or BAFE certifications)
• Technical
  
  Skills:
  
  strong knowledge of fire alarm, PAVA and security systems, with the ability to diagnose and resolve technical issues efficiently
• Communication
  
  Skills:
  
  excellent communication skills, both written and verbal, with the ability to explain complex systems to clients clearly and concisely
• Team Player: a collaborative and supportive attitude, with the ability to work well within a team and contribute to a positive, family-like culture
• Customer Focus: a commitment to delivering exceptional customer service and ensuring client satisfaction
• Problem-Solving: strong troubleshooting skills with the ability to think on your feet and resolve challenges quickly and effectively
• Punctual and Reliable: a dependable,…