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Banking Customer Care Specialist - Frontline Support
Job in
Wilbraham, Hampden County, Massachusetts, 01095, USA
Listed on 2026-07-14
Listing for:
Monson Savings Bank
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Monson Savings Bank is seeking a friendly Customer Support Specialist to join our Customer Care Center. You will be the first point of contact for customers, delivering outstanding support and positive experiences in a call-center environment.
Responsibilities include resolving inquiries, processing routine requests, and assisting with debit card and CD-related questions while ensuring compliance with banking regulations and policies.
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