Contents Restoration Job Coordinator & Crew Leader

Benefits

• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Bonus based on performance

Position:
Contents Restoration Job Coordinator & Crew Leader – Salary: $52,000‑$70,000 per year including base and incentives

We are a leading contents restoration company dedicated to restoring and preserving our clients’ valued belongings after fire, water, and mold losses. Our team is known for professionalism, attention to detail, and outstanding customer service. We are currently seeking an experienced and motivated Contents Restoration Job Coordinator & Crew Leader to join our growing team.

As the Contents Restoration Job Coordinator & Crew Leader, you will oversee and manage the packing, inventory, and transport of residential contents affected by loss events. You will lead field crews on‑site, ensure proper handling of items ranging from everyday belongings to high‑value and specialty items, and act as a key point of communication with clients and insurance professionals.

• Lead and coordinate contents pack‑outs for residential properties
• Ensure items are properly documented, packed, and staged for restoration or storage

• Supervise, train, and motivate restoration crew members
• Maintain high standards of professionalism, quality, and safety on all job sites

• Accurately catalog all contents using inventory/tracking software
• Document condition, location, and assigned treatment plans

• Manage the careful handling of delicate, high‑value, and specialty items, including:
• Electronics
• Artwork
• Antiques
• Textiles and collectibles

• Maintain clear, professional communication with clients, insurance adjusters, and internal team members
• Ensure a smooth and positive customer experience throughout the process

• Oversee proper packing, labeling, and loading of contents
• Coordinate transportation to restoration facilities or storage locations

• Enforce all safety protocols and industry best practices
• Ensure compliance with company policies and applicable regulations

• Perform final job‑site inspections to verify completeness, accuracy, and quality standards

• Professionalism, people‑oriented and highly organized
• Must be able to pass background check and possess a clean driving record; ability to drive company vans and trucks required
• Ability to consistently lift and carry up to 100 lbs. or more on a daily basis

• Minimum of 3 years in contents restoration, moving, or a related field; prior crew leadership or supervisory experience strongly preferred
• Solid understanding of contents restoration processes and best practices
• Proven ability to lead and manage teams effectively
• Physical ability to lift, carry, and pack heavy items in physically demanding environments
• Strong organizational and documentation skills
• Experience with inventory or restoration software is a plus
• Excellent verbal and written communication skills
• Valid driver’s license with a clean driving record; CDL is a plus
• Must be able to pass a background check and drug screening

Full‑time position

Job hours are typically Monday – Friday, 7:30am‑4:00pm. Overtime may be available weekly, and several Saturdays may be required. The crew may be on call for emergency response periodically.

Hourly wage starts at $20 to $23 per hour. Paid time off: 2 weeks.

A friendly, family environment with potential for growth and development.

Required experience:

customer service, labor: 1 year.