Child Support Case Processing Analyst
Job in
Wildwood, Sumter County, Florida, 34785, USA
Listed on 2026-07-27
Listing for:
State of Florida
Full Time
position Listed on 2026-07-27
Job specializations:
-
Business
Financial Analyst, Data Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
Requisition No: 880167
Agency:
Department of Revenue
Working Title:
CHILD SUPPORT CASE PROCESSING ANALYST
- Pay Plan:
Career Service
Position Number:
Salary: $38,760.36 - $45,004.08 / annually
Posting Closing Date: 07/30/2026
Total Compensation Estimator Tool
Florida Department of Revenue
Child Support Program
Child Support Case Processing Analyst (Revenue Specialist II)
Wildwood
The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.
JOB SUMMARY:
This is a Revenue Specialist II position that performs customer support for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:
* Initiating and responding to requests
* Coordinating with internal and external partners
* Researching and resolving case issues
* Gathering information and analyzing case data to determine next steps
* Assisting customers
* Interacting with legal services providers, other states, employers, and other business partners
* Making decisions based on case information and provided documentation
MINIMUM REQUIREMENTS:
* Experience processing information using a computer system
* Experience conducting research and analyzing information to make decisions.
* * Experience communicating with others to gather information.
* SUBSTITUTIONS:
* * Relevant education may substitute for the required experience.
PREFERENCES:
* Experience performing financial calculations with attention to detail.
SPECIAL NOTES:
* All communications throughout the hiring process will be sent to the email address you provide in your People First profile. Please ensure your email address is accurate and monitor the junk and/or spam folders for correspondence regarding the hiring process for this position.
* All experience, including examples of implementation, must be documented in detail on the candidate profile/resume.
* After the Final date to receive applications, candidates who meet the minimum job requirements will be contacted by email with instructions for taking an online skills assessment. To be considered for an interview, the candidate must complete the skills assessment by the deadline given and achieve a score of at least 70%.
* This position will communicate with external partners and requires the ability to speak, read, and write effectively in English.
* This role may be eligible for telework after you complete required training and reach an acceptable level of proficiency.
* Standard workday of 8am - 5pm, Monday through Friday.
SALARY: $38,760.36 - $45,004.08 / annually
BENEFITS:
Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
ADDITIONAL INFORMATION YOU NEED TO KNOW
CONTACT INFORMATION:
Andrea Roberts, , Andre
SCREENING DISCLAIMER:
Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.
SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT:
After the Final date to receive applications, candidates who meet the minimum job requirements will be contacted by email with instructions for taking an online skills assessment. To be considered for an interview, the candidate must complete the skills assessment by the deadline given and achieve a score of at least 70%.
CANDIDATE POOL:
Future vacancies may be filled from this advertisement for a period of up to six months.
CRIMINAL BACKGROUND CHECKS:
You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.
WORK AUTHORIZATION REQUIREMENTS:
The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.
REMINDER:
Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at…
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