Clerical Assistant 2 - Luzerne County Assistance Office; Bilingual

Salary

$36,831.00 - $54,162.00 Annually

Luzerne County, PA

Civil Service Seasonal Full-Time

CSSC-

Department of Human Services

HS Luzerne CAO Hdq

09/16/2026

9/30/2026 11:59 PM Eastern

00102

AFSCME

A1

ST03

Office of Income Maintenance/Luzerne County Assistance Office

205 S. Washington Street

Wilkes-Barre, Pennsylvania

Wilkes-Barre

Sharon Rodriguez

sharodrigu

The Clerical Assistant 2 position with the Pennsylvania Department of Human Services offers a chance to support families and individuals in Luzerne County. This role allows you to be part of a team that keeps essential services running smoothly. You will help maintain accurate records and ensure the office operates efficiently. Join an organization that values your dedication and attention to detail.

This role provides essential clerical support that helps ensure the accurate and timely processing of information for Income Maintenance Programs.

As a Clerical Assistant 2, you will perform the following duties:

• Data Entry: Enter information into designated systems and verify that all transactions are correct and compliant
• Application Processing: Handle various application tasks including import, clearance, registration, and distribution
• Inquiry Work: Review documents and complete transactions while ensuring accuracy and meeting deadlines
• Telephone Support: Receive calls, relay messages, provide coverage, and contact individuals when directed
• Reception Duties: Greet visitors, manage schedules, provide information, and direct individuals appropriately
• Mail and Records: Sort, scan, process, and distribute mail and materials in line with policies and procedures

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full time employment, 37.5 hours per week.
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 1-hour lunch.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Wilkes-Barre, PA.
  
  The ability to telework is subject to change at any time.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

• This position requires the selected candidate to be able to read, write, and speak in Spanish. You may be contacted for a Spanish speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writing in Spanish must be demonstrated during the probationary period to achieve regular status in the position.
• You…