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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support

Airport Workforce Manager — Customer Service & Safety Leader

Job in Wilkes-Barre, Luzerne County, Pennsylvania, 18701, USA
Listing for: American Airlines
Full Time position
Listed on 2026-02-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading airline company is seeking a Customer Service Manager for its Philadelphia operations. This role involves driving operational excellence while ensuring customer satisfaction and safety. The ideal candidate should possess strong leadership skills and previous customer service experience. The position offers competitive benefits, including travel perks and health plans to support employees in their professional journeys. The work environment encourages diversity and inclusion, fostering a culture of teamwork and respect.
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