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Bilingual Spanish Customer Service Customer Service Rep

Bilingual Unemployment Claims Intake Interviewer

Job in Wilkes-Barre, Luzerne County, Pennsylvania, 18701, USA
Listing for: Commonwealth of Pennsylvania
Full Time position
Listed on 2026-02-12
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Spanish Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A state government agency in Pennsylvania is looking for a Bilingual Unemployment Compensation Claims Intake Interviewer to provide excellent customer service to claimants. The role involves gathering pertinent information, processing claims, and advising claimants on their rights. Successful applicants will have strong customer service skills, including the ability to communicate effectively in Spanish, and must meet specific residency and legal requirements.

Flexible work arrangements may be available after the probationary period.
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