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Key Account Team Lead - Customer Success & Operations

Job in Wilkes-Barre, Luzerne County, Pennsylvania, 18701, USA
Listing for: Clopay Corporation
Full Time position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Account Manager
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Clopay Corporation, a leading door manufacturer, seeks a Key Account Team Lead to manage customer service calls, dispatch, quotes and project management for CNA clients. You will lead and coach a Key Account Team to exceed productivity targets while resolving performance issues and optimizing service delivery.

We value strong leadership, coaching, and a customer-first mindset. This role is based in Wilkes-Barre, PA and offers on-site work with opportunities to impact service levels and

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