Sales Analyst

Overview

Description

Job title:
Sales Systems Administrator & Analyst
Department:
Sales Administration
Location:
Easton, PA (Corporate Headquarters)
Reports to:
Sales Administration Manager

The Sales Systems Administrator & Analyst is a highly analytical, research‑oriented role that must excel in multitasking and prioritization in a dynamic sales environment to support sales and pricing analytics. This role requires the ability to see the “big picture” in a global, complex business environment, especially during the ERP implementation project over the next several years. The position requires an understanding of company accounting policies, practices and business systems, and the interdependencies of business functions related to sales transaction flows.

Broad knowledge with techniques in collecting data, analyzing information, generating reports, programming, and SQL Server is required. It is vital that applicants are open to learning processes and can translate that knowledge to Sales and IT teams.

• Continuously enhance knowledge of Victaulic’s industry, customers, and products, through constant interaction with department and functional managers in Sales, Customer Care, Finance and IT.
• Lead the management and optimization of core systems, ensuring operational efficiency, security compliance and alignment with organizational objectives. They also empower users to confidently utilize the systems.
• Support and enhance the organization’s internal systems (current and future ERP, Salesforce, Sharepoint, Qlik Sense, etc) to align with business objectives.
• Refine and optimize information systems to ensure they support key functions across the organization.
• Serve as the primary administrator for Salesforce and SharePoint, managing permissions, upgrades and third‑party integrations.
• Develop and maintain centralized system documentation to ensure 100% of system configurations, workflows and dependencies are recorded and accessible.
• Conduct regular data quality audits to achieve 95% data accuracy, providing clear standards and training for users.
• Develop and deliver training programs to achieve user proficiency within three months of system upgrades and change
• Assist with the planning and implementation of software upgrades
• Actively partake in and contribute to Sales reporting, system and process re‑engineering efforts within the organization and evaluate the impact of process changes.
• Proactively identify and resolve problems or gaps in the sales reporting systems.
• Conduct research and pricing analysis and monitor the ongoing business environment.
• Design and implement complex modeling tools to improve the sales and pricing analytics.
• Perform ad‑hoc profitability analysis of specific products and initiatives.
• Support the ERP implementation as well as sales reporting and analytical pricing tools.
• Liaise with IT and Finance teams and other cross‑functional teams as needed.
• Participate in special projects to develop, implement and enhance processes and policies that improve sales analytics and reporting efficiency.
• Perform other duties as assigned to support the sales operation process.

• Bachelor’s Degree in Finance, Accounting, Business Management, Business Information Systems, Computer Science or Information Technology
• Standard proficiency in Microsoft PowerPoint, Word, and Outlook
• Expertise in Microsoft Excel using advanced formulas, pivots, charts, graphs and VBA scripting; SQL Server, including SQL Packages; creating queries, and Business Intelligence tools (Qlik / Tableau / Power BI)
• Experience working in a fast-paced environment with multiple priorities and the ability to plan to meet deadlines with minimal supervision
• Excellent relationship building skills with proven ability to work collaboratively with diverse, global stakeholders
• Ability to interpret large amounts of financial and non‑financial data and summarize it for management
• Ability to document procedures undertaken to address problems
• Ability to work flexible hours to meet project deadlines and manage tight timelines

This job description does not necessarily represent an exhaustive list of responsibilities,…