General Manager of Mechanical Service Operations

General Manager of Mechanical Service Operations

Join to apply for the General Manager of Mechanical Service Operations role at EMCOR Group, Inc.

We are a single-source provider for end-to-end HVAC, plumbing, mechanical, building automation, and fire protection solutions. Our service offerings include regularly scheduled maintenance, as well as one-time repairs and emergency response, while our construction team can handle the mechanical requirements of clients in a diverse range of industries.

EMCOR Services Scalise Industries, a wholly owned subsidiary of EMCOR Group, Inc., is a premier single-source provider of Mechanical/HVAC and Plumbing services in Pennsylvania and West Virginia. From testing and servicing to complex construction projects, EMCOR Services Scalise Industries uses their expertise, trade knowledge, and resources to provide clients with integrated construction solutions that help them stay competitive in today's market.

EMCOR Services Scalise Industries seeks a General Manager of Mechanical Service Operations in Lawrence, PA. This position is responsible for operational and sales leadership within the PA and WV Service Groups. It requires the ability and desire to work in a fast-paced multi-tasked environment to ensure the highest quality of customer service is provided at all levels from sales, maintenance/project execution, and continued support.

It also requires travel to branch office locations, jobsites, and customer facilities.

• Provides overall leadership for the PA and WV Service Groups. Manages goals and ensures department and company goals align.
• Implementation of programs designed to meet or exceed corporate objectives in the areas of revenue, sales, margin, and operating income.
• Management of service operations according to an approved financial plan, which includes operating expenses, accounts receivable/collections, manpower, and inventory.
• Responsible to seek out bid/sales opportunities through client relationships, network opportunities, public/private postings, and assigned bid opportunities.
• Supports and directs employees on safety practices and hazard communication in bidding processes.
• Works to ensure all aspects of service/project work are met safely, on/under budget and on time.
• Monitors progress towards annual goals.
• Ensures contractual obligations are met and customer problems are resolved.
• Plans growth strategy and carries it out efficiently and effectively.
• Provides supervision and leadership to the department by providing guidance in mentoring and coaching, individual development plans, and setting goals and priorities for individuals.
• Ensures that effective performance measures are assigned, and that employees are motivated to achieve and exceed goals in a professional, prompt, and quality manner.
• Organizes and develops an effective team to efficiently deliver service and to grow the business.
• Seeks quality individuals who have the necessary skills, knowledge, and experience needed for any open positions.
• Identifies areas where training and development will enhance the opportunity to meet current and future business needs. Periodically reviews subordinates’ performance, finds areas of improvement, and implements necessary development and training programs or other actions.
• Finds and implements opportunities for margin enhancement and manages department budget and profitability. Enforces margin structure for department, monitors sales and margins looking for slippage.
• Develops growth strategies for the department with the President and CFO. Drives expansion of sales and customer base.
• Remains aware of the competition in the marketplace and is ready to react accordingly to changes.
• Oversees the preparation of estimates/proposals, supporting and mentoring direct reports or other employees as needed, assigning bidding opportunities in conjunction with staff talent and experience.
• Report on WIP (work in progress/forecasting) statistics at monthly financial meetings.
• Promotes a team atmosphere and builds loyalty for EMCOR Services Scalise Industries.
• Develops and maintains good working relationships with current…