Assistant Circulation​/Reserve Supervisor

Job Requisition:

JR101789 Assistant Circulation/Reserve Supervisor (Open)

Job Posting

Title:

Assistant Circulation/Reserve Supervisor

Department:

CC00210 WM001 | SLAW | Law Library

Job Family:

Staff - Library Support

Worker Sub-Type:

Regular (benefited)

Job

Requisition Primary

Location:

School Of Law

Primary Job Posting

Location:

Posting Location - William & Mary

Job Description

Summary:

William & Mary Law School embodies a commitment to training practitioners truly learned in the law through doctrinal, interdisciplinary, and experiential learning; a devotion to the academic study of law, for the sake of preserving what is best in our legal regimes, reforming what can be improved, and, above all, contributing to the world's understanding of this fundamental human institution; and a dedication to educating citizen lawyers who will serve with distinction in their communities, the nation, and the world.

The Law Library Circulation & Reserve Department's mission is to ensure that all library patrons find the materials they need in the proper location, quickly and easily, and that they receive prompt, knowledgeable, and friendly assistance with all circulation services.

* The Law Library Circulation & Reserve Department's mission is to ensure that all library patrons find the materials they need in the proper location, quickly and easily, and that they receive prompt, knowledgeable, and friendly assistance with all circulation services. The incumbent will work as part of a service-oriented team that greets patrons at the front desk of the library.

* Assist with supervising activities at the Circulation Desk and the Reserve collection, and training part-time staff and student assistants.

* Process materials for course reserves at the request of faculty.

* Oversee serials filing for the law library.

* Help create and run reports for the department.

* Check-out circulating library materials using an integrated library system (ILS).

* Interprets library policy and procedures to answer questions from students, faculty, staff, and the public.

* Obtain materials for patrons from various library collections, or places holds or recalls as necessary to retrieve checked-out items. Searches for missing material.

* Check-in, sorts, and shelves materials. Delivers material in the library and law school, as needed. Assists with stacks management projects.

* Maintain patron records in the ILS,.

* Communicate clearly with patrons and staff via phone, email, and in writing

* Conduct cash and debit transactions from patrons, including photocopies, overdue fines, and fees for borrower's cards. Performs record keeping, data entry, and submits deposits and receipts.

* Assist patrons in the use of library photocopiers, scanners, and printers.

* Participate in staff training and staff development activities, and performs other duties as assigned.

Job Description:

Required Qualifications:

* High school diploma or equivalent.

* Demonstrated ability to work independently and make sound decisions.

* Demonstrated ability to follow complex written instructions, handle cash transactions, and assist patrons with online and in-print resources.

* Excellent verbal and written communication and interpersonal skills.

* Customer service experience and dedication to fostering a service-driven environment.

Preferred Qualifications:

* Additional coursework/education beyond high school.

* Knowledge of and experience in an office environment with Microsoft Suite applications.

* Library experience.

* Supervisory experience.

Conditions of Employment:

* This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act. This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor.

* Must be able to maintain confidentiality of patron records and security of library systems

* Physical requirements:

Must be able to lift at least 25 pounds; push a cart full of books or hand truck with boxes; as well as reaching, stooping, kneeling and climbing.

* Set schedule:
Academic year:
Monday
- Friday 9:00 AM - 6:00 PM;
Summer:
Monday
- Friday 8:00 AM - 5:00 PM;
Hours may be changed slightly due to department needs. Some weekends and holidays.

Essential Designation:
No

Job Duties:

40% - Library Operations:

* Check out circulating library materials using an integrated library system (ILS).

* Interpret library policy and procedures to answer questions from students, faculty, staff, and the public, using good judgment to make sound decisions.

* Obtain materials for patrons from various library collections, or place holds or recalls as necessary to retrieve checked-out items.

* Search for missing material.

* Check-in, sort, and shelve materials.

* Handle some stacks management projects.

* Perform routine troubleshooting on miscellaneous library office equipment including photocopiers, printers, security gates, and doors.

* Report problems and communicate regularly with the supervisor.

30% - Circulation/Reserves Maintenance and Supervision:

*…