Dispatch

Dispatch - Vacation Village Williamsburg

Now Hiring:
Dispatcher | Help Keep Our Resort Operations Running Smoothly!

Pay: $16/hr

Shift: 10:00 AM - 6:30 PM

• Assign and distribute daily maintenance work orders to technicians and field staff
• Assist leadership teams in creating daily and weekly technician assignments and maintenance boards, completing Purchase Orders and ordering through
• Provide friendly, professional support to guests and team members
• Monitor work orders and report delays or unresolved tasks to management
• Answer and dispatch phone and radio communications clearly and professionally
• Manage key distribution for staff and vendors
• Prepare and deliver daily operational reports
• Support office tasks such as printing materials, laminating signage, and updating unit phone plates
• Assist with opening/closing procedures and help manage out-of-service room statuses
• Communicate effectively with upper management to maintain smooth operations
• Respond to emergencies and support high-volume periods as needed
• Collaborate closely with housekeeping, maintenance, and other departments
• Attend required meetings and follow company policies and procedures
• Perform additional duties as assigned

• Strong attention to detail and accuracy in following procedures
• Excellent communication and teamwork skills
• Ability to interpret basic data and recognize trends
• Comfortable working independently in a fast-paced, service-focused environment
• Proficiency in Microsoft Office and basic inspection/feedback tools
• Bilingual ability strongly preferred
• Strong multitasking and organizational skills
  
  Professional, calm, and guest-focused demeanor

• High School Diploma or GED required
• At least 1 year of hospitality experience preferred (resort/timeshare experience a plus)
• Experience in dispatching, maintenance coordination, or housekeeping support is highly desirable
• Strong phone, radio, and in-person communication skills

• Be the central hub that keeps resort operations running efficiently
• Work closely with multiple departments and leadership teams
• Grow your skills in communication, coordination, and resort operations
• Join a supportive, team-oriented work environment