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Visitor Services Associate

Job in Williamsburg, James City County, Virginia, 23187, USA
Listing for: Commonwealth of VA Careers
Full Time position
Listed on 2026-02-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below

Title: Visitor Services Associate

State Role

Title:

PR & Mktg Spec I

Hiring Range: $15.00 per hour

Pay Band: UG

Agency: Jamestown-Yorktown Foundation

Location: Jamestown-Yorktown Foundation

Agency Website:

Recruitment Type: General Public - G

Job Duties

Provides quality ticketing, information, and customer service to internal and external customers of the Jamestown-Yorktown Foundation.

Minimum Qualifications
  • Excellent customer service skills
  • Basic Cash Handling skills to include basic math skills of addition, subtraction, division, and multiplication.
  • Basic computer skills
  • Excellent oral and written communication skills
Additional Considerations

Previous ticket or retail sales experience helpful but not required.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name:
Raeven Chatman

Phone:

Email: jyfmuseums.org

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.

Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022
- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

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Position Requirements
10+ Years work experience
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