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Call Center / Support Customer Service Rep Bilingual Event Manager / Planner

Guest Reservations Agent — Hospitality Call Center Pro

Job in Williamsburg, James City County, Virginia, 23187, USA
Listing for: Colonial Williamsburg Foundation
Full Time position
Listed on 2026-05-17
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep, Bilingual, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
The Colonial Williamsburg Foundation is seeking a Call Center Agent to manage inbound and outbound calls related to lodging, dining, and recreation. This role aims to enhance guest experiences by providing timely information and handling reservations effectively. The ideal candidate will have strong communication skills, the ability to thrive in a fast-paced environment, and a high school diploma. Full-time positions require weekend work and overtime during peak seasons.
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