Guest Experience Specialist - Front Desk
Job in
Williamsburg, James City County, Virginia, 23187, USA
Listed on 2026-06-19
Listing for:
21c Museum Hotels
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, English Customer Service, Customer Service Rep
Job Description & How to Apply Below
21c Museum Hotels is seeking a Front Desk Agent to serve as the first point of contact for guests in Williamsburg, VA. The role includes managing check-ins and check-outs, answering inquiries, and ensuring guest satisfaction through prompt and courteous service.
The ideal candidate should have strong interpersonal skills, exceptional organization, and a professional demeanor. This full-time position offers a competitive salary ranging from $60,000 to $65,000 annually and includes opportunities for professional development.
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