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Guest Service & Sales Specialist — Upgrade Guests, Earn More
Job in
Williamsburg, James City County, Virginia, 23187, USA
Listed on 2026-08-09
Listing for:
Great Wolf Lodge
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Great Wolf Lodge in Williamsburg, VA is seeking a Guest Service & Sales Agent. In this role you’ll greet guests, handle check-in/check-out, and actively promote upgrades, packages, and resort features to boost revenue and guest satisfaction.
You’ll use mobile devices and property software, deliver concierge‑level service, and have opportunities to earn incentive pay based on performance. Flexible schedule and strong customer service background are preferred.
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