Finance Operations Specialist

Love when everything balances perfectly? If you’re detail-driven, organized, and enjoy a steady routine with just enough challenge, this role is for you.

You’ll play a key behind-the-scenes role keeping financial processes accurate, on track, and running smoothly, spotting issues, solving problems, and making an impact every day.

• Competitive pay and comprehensive benefits
• Career growth and development opportunities
• A supportive, inclusive team environment
• The chance to make a real impact

If so, you might just be our next Finance Operations Specialist, part detective, part process pro, and 100% essential to keeping our merchant acquiring engine running smoothly.

You’ll play a key role supporting the financial activities of our merchant acquiring business and partners—keeping money moving, numbers aligning, and anomalies from slipping through the cracks.

You are:

• A fan of a consistent daily routine with just enough curveballs to keep things interesting
• Naturally detail-oriented
  , with a sixth sense when something doesn’t look quite right
• Comfortable juggling multiple systems, tasks, and priorities without losing your cool
• Organized, dependable, and quietly heroic when it comes to deadlines
• A collaborator who also thrives when working independently
• Someone with a "can-do" attitude and a curiosity for how things work behind the scenes

• Navigate multiple systems to retrieve and verify critical financial data, including daily Fed ACH transaction details
• Monitor department and partner financial activity for anything unusual or out of place
• Process and verify daily settlement transfers, ACH transactions, returns, and reserve transfers
• Keep a close eye on department overdrafts and ensure funds land exactly where they should
• Prepare and submit partner invoices, including detailed monthly Visa breakdowns
• Manage partner residuals, collections, and disbursements with precision and timeliness
• Submit and track payable requests, assist with income/expense entries, and support financial reporting cycles
• Help keep the financial engine humming behind the scenes
• Reconcile accounts, tie out general ledger activity, and verify daily financial postings
• Turn discrepancies into solved cases, no mystery too small
• Investigate anomalies, validate transactions, and ensure accuracy across all financial processes
• Support quarterly reporting (Card Associations, ARC, Board reporting) when the story gets bigger
• Assist with operational tasks like supply coordination and general team support – including the occasional greeting of visitors to our building
• Contribute to a strong compliance and risk-aware culture (your “three lines of defense” moment)

• 2+ years of experience in financial services (preferred)
• Bonus points for Merchant Services or ACH processing experience
• Proficiency in Microsoft Office (especially Excel, Outlook, and Word)
• Ability to quickly learn new systems and tools
• Strong written and verbal communication skills
• Exceptional attention to detail and organizational skills
• A self-motivated, team-oriented mindset that gets things done