Medical Office Manager Floater; NYC & Hoboken

Practice Site Administrator Floater (NYC & Hoboken) page is loaded

Practice Site Administrator Floater (NYC & Hoboken)
Apply locations Williamsburg time type Full time posted on Posted 6 Days Ago job requisition  R-100033

Job Description:

ENT and Allergy Associates, LLP and Quality Medical Management Services USA, LLC is seeking a self-motivated, people-friendly full time Practice Site Administrator Floater for our New York City (5 Boroughs) and Hoboken offices.

Salary: $58,000-$60,000/year

The overall purpose of this position is to manage all the day‐to‐day responsibilities of a large office, where the staff size is greater than five people.

Such responsibilities include but are not limited to the following:

• Directly or indirectly responsible for the recruitment, training, evaluation, scheduling,
  and supervision of all personnel
• Travels to all locations
• Assists with covering surgical scheduling
• Cover the offices as need in all capacities
• Responsible for training all employees on how to use the IFOD functions (Icon/USB).
• Responsible for ensuring that all staff understands how to appropriately use Phreesia
  and the webportal. PSA's are Responsible for auditing their staff to ensure compliance in
  these areas and as a tool to determine when additional training is needed. .
• Educates staff regarding job requirements and expectations. Works with Human
  Resources and Operations to address staffing concerns such as personnel conflicts,
  performance issues, and staffing shortages. Documents personnel problems in
  employee records. Counsels staff when necessary.
• Ensures that the office waiting room, exam rooms, kitchen, file rooms, etc are neat and
  tidy at all times.
• Throughout the day assists with answering the phones, assisting with patient complaints
  or concerns, covers for other staff members when they are out sick.
• Accept the hand‐off of patient complaints and issues that the staff may escalate to the
  PSA.
• Troubleshoot and assist patients that have been escalated to the PSA for assistance for
  billing, appointment or any necessary area.
• Reviews ALL physician schedules daily to ensure the appointment policy of 5 per hour,
  with the 6th patient being an emergent patient is followed.
• Reviews and creates daily schedules of all staff members, daily hours, Saturdays,
  vacation schedules, etc.
• Must review ALL work log tasks on a daily basis. This is extremely important to make this
  part of your every day routine in Next Gen, this will be included in your annual review.
• Order and maintain accurate levels of all office supplies and forms. Establish
  relationships when necessary with vendors and suppliers. Must train staff on purchasing software.
• Operate the office under specified budget constraints, prepare and approve invoices to
  be paid, follows appropriate policy and procedure.
• Must ensure Petty Cash is reconciled on a daily basis, along with the change draw if the
  office has one.
• Responsible for Old A/R if transition is involved, responsible for reconciling old A/R, and
  preparing old EOB/Monies for the corporate office. (if biller on staff, this is N/A).
• Deposits are to be made daily, creating a mail payment journal, attaching the
  appropriate documentation.
• All offices must run KEPT reports to ensure all charges from that day are accounted for.
• PSA's must run Encounters with no charges reports daily for all applicable facilities and
  drop charges daily
• Ensures that their staff is up to date with their orders report and inbox by randomly
  auditing staff throughout the month.
• PSA's are responsible to run claim edits after their charges have been dropped. This
  scrubs the errors, and allows the PSA to task the physician for information that is
  needed in order to send the claim to the insurance carrier.
• Keep accurate Payment Journal & Account Payable logs in your Policy & Procedure
  book.
• Precertify and schedule surgeries, tally monthly surgery totals, referrals & assists. (N/A
  if office has a surgical coordinator).
• Post surgical charges and hospital/ER consults daily.
• Work directly with doctors in communicating office schedules health insurance issues,
  medical fees and follows up on patient information.
• In conjunction with the Billing Director, ensures all physicians and…