Front Desk Agent Job Williamsburg area,Virginia USA,Hospitality / Hotel / Catering

$17.00 / Hour - Use our Daily Pay benefit and get access to your pay as you need it.

Westgate Historic Williamsburg Resort in Williamsburg, Virginia offers accommodations near Colonial Williamsburg and Busch Gardens.

Effectively check guests into and out of the resort by performing the following duties.

As the Front Desk Agent, you will provide:

Greets, registers, and assigns rooms to guests.
Issues room keys and provides escort instructions to bellhops.
Date‑stamps, sorts, and racks incoming mail and messages.
Transmits and receives telephone messages.
Answers inquiries pertaining to hotel services, guest registration, and shopping, dining, entertainment, and travel directions.
Maintains records of room availability and guest accounts.
Computes bills, collects payment, and makes change for guests.
Makes and confirms reservations.
Posts charges such as room, food, liquor, or telephone to the ledger.
Makes restaurant, transportation, or entertainment reservations and arranges tours.
Assists guests with the deposit of valuables in the hotel safe or safe deposit boxes.
Performs nightly bucket checks.
Listens to guest concerns and identifies appropriate solutions.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic.

High school diploma or general education degree (GED).
Lifts or moves up to 15 pounds regularly.
Follows instructions without close supervision.
Works weekends and holidays as needed.
Passes a background screen, drug test, and proves eligibility to work in the United States.

Why Westgate?

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access your earnings when you need them
Family‑Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well‑Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low‑Cost Gym Membership
New! David

A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and need a reasonable accommodation, please email W with the job title and location of the position for which you are applying.

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