Front Desk Supervisor
Listed on 2026-07-01
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Front Desk/Receptionist, Hospitality & Tourism
Front Desk Supervisor
Oversees day-to-day operations at the Front Desk and Bell and Transportation. They are responsible for normal Guest Service Agent activities as well as the responsibility for supervising the Guest Service Agents and Concierge staff. They are also responsible for assigned reports on group billing and guest feedback via Unifocus weekly.
Coverage and execution of Front Desk duties, i.e. cash handling, guest registration, etc.
Resolution of guest issues and concerns for the entire resort
Supervising team members at the Front Desk, Concierge and Guest Services area
Scheduling and coaching team members
Assisting Reservations and Telephone Operators as needed
Controlling inventory (maps, keys, paper products)
Scheduling based on Business needs.
Perform other duties as assigned
Required 1-3 years of supervisory experience in hospitality
High School diploma or GED
Ability to understand written and verbal instructions
Ability to lift, push, pull a minimum of 30 pounds
Ability to stand and/or walk for an extended period of time
Ability to stoop, kneel, reach or perform repetitive foot and hand action
Ability to bend at the waist
Ability to work days, nights, weekends, holidays
Valid Drivers License.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).