Banquet Set-Up Supervisor - Lodge

Locations

WILLIAMSBURG LODGE
310 S. England St.
Williamsburg, VA 23185, USA

Assists the Senior Banquet Manager in supervising the Banquet House cleaner department to ensure the continual cleanliness and attractiveness of the Lodge Conference Center (Inside and Outside), and Woodland’s Conference Center (Inside and Outside). The goal is to maintain, implement, and consistently deliver the quality standards established for the facilities for all conference related functions.

• Supervises the activities of the Lodge Conference Center Banquet House cleaner Staff to ensure work assignments are completed in a timely and efficient manner to given standards and customer expectations.
• Monitors the quality of service provided during functions and takes the initiative to resolve any issues or complaints; ensures management is aware of any problems or issues.
• Follows schedules adhering to staffing and budgetary guidelines.
• Aggressively monitors labor and department expenses according to business volume and needs.
• Calls for repair of facilities and equipment with CWC maintenance, and/or Lodge Housekeeping.
• Ensures supplies and equipment are adequate to complete daily assignments. Arranges for supplemental equipment if required with the Senior Banquet Manager.
• Works with conference services, chefs, clients, and the Lodge banquet department to design and implement event set up.
• Identifies benchmark standards, implements appropriate standards, and administers department policy.
• Attends regular daily and weekly assigned meetings.
• Meets with conference clients as requested in pre-conference meetings and monitors on-site set-ups to ensure client satisfaction is met and maintained.

Inspects conference room set-ups daily to ensure standards have been met.

Performs other related duties as assigned.

Note:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

High school diploma or G.E.D. 3 months experience required.

• A copy of Virginia DMV motor vehicle record is required
• High school diploma or G.E.D.
• Must possess knowledge of various banquet room sets.
• Must possess outstanding interpersonal and public contact skills.
• Must be able to work flexible hours including nights, weekends, and holidays.
• Must have the ability to supervise and train banquet housecleaner employees.
• Must be able to work independently and within a team environment.
• Must be fluent in English reading, speaking, writing and proficiency.
• Must be able to pay attention to detail.
• Must be able to work on multiple tasks at once.
• Must be able to take directions and provide clear communication.
• Must be able to listen to others and speak in a positive, confident manner.

Regular/FT

The compensation listed below for this position represents the anticipated hiring range and is provided in accordance with Virginia pay transparency requirements. Actual compensation will be determined based on factors such as the selected candidate’s skills, qualifications, experience, education, certifications, internal equity, and the specific requirements of the role.

Range: $21 to $26

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.