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Guest Service Agent
Job in
Williamsburg, James City County, Virginia, 23187, USA
Listed on 2026-08-08
Listing for:
HHM Hotels
Full Time
position Listed on 2026-08-08
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards;
Make and confirm reservations and assist with check-ins/check-outs;
Transmit and receive messages using telephones or the PMS system;
Respond to guest requests in a timely manner and resolve complaints as needed;
Assist in the breakfast area or with luggage during peak periods and perform other duties as requested by management
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