House Person, Hospitality ​/ Hotel ​/ Catering

Housekeeping Staff

Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Demonstrates a professional, friendly, warm and welcoming demeanor to all guests and employees.

• Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.

• Cleans rooms, hallways and restrooms.

• Washes walls and ceiling, moves furniture and turn mattress.

• Sweeps, mops, scrubs, waxes. vacuums and polishes floor.

• Dusts and polishes metalwork.

• Collects soiled linen for laundering from housekeeping carts.

• Assists in keeping the lobby area clean, neat and free of debris and trash as needed.

• Receives linen supplies from laundry and stocks linen closets on guest floors in a neat, organized manner.

• Maintains housekeeping carts and stocks supplies.

• Strips soiled linen from beds when asked to help housekeepers. Removes trash collected by room attendants.

• Walks all assigned floors at beginning, throughout the day and end of shift to collect trash, soiled linen and other items as assigned by management.

• Transports clean linen to the housekeeping storage rooms on the floors and refills the par stock of linen on each floor.

• Refills the par stock of guest amenities and supplies on each housekeeping storage area.

• Helps the room attendants with heavy lifting and special cleaning projects as directed.

• Cleans all public areas in the prescribed manner while following department standard operating procedures.

• Removes soiled linen and trash from the pool side and other service areas and takes to appropriate locations in the prescribed manner.

• Assists housekeeping with placing bed boards, roll-ways beds, extra bed etc. in appropriate fashion per standard operating procedures.

• Reports missing / found articles, damage or merchandise problems to the housekeeping supervisor and managers.

• Responds at all times in a friendly, helpful manner to guests and other colleagues when asked to delivery amenities to in house guests.

• Handles any tasks assigned by the supervisors as and when needed.