Senior Rooms & Guest Services Manager
Job in
Williamsburg, James City County, Virginia, 23187, USA
Listed on 2026-08-28
Listing for:
The Crescent Hotels Group
Full Time
position Listed on 2026-08-28
Job specializations:
-
Hospitality / Hotel / Catering
Job Description & How to Apply Below
Colonial Williamsburg Foundation seeks a proven leader to manage frontline hotel operations across Front Desk, Bell/Doorman, AYS, and Concierge teams. You will implement structured training, monitor performance, and ensure service standards align with brand expectations in a busy, high-volume environment.
You will oversee labor scheduling, payroll, and budget considerations while driving guest satisfaction and timely recovery actions based on feedback and trends.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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