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Front Desk Team Lead — Guest Experience
Job in
Williamsburg, James City County, Virginia, 23187, USA
Listed on 2026-08-28
Listing for:
Holiday Inn Club Vacations
Full Time
position Listed on 2026-08-28
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
Holiday Inn Club Vacations in Williamsburg, VA is seeking a Front Desk Supervisor to lead a guest-focused team, driving a warm, memorable experience for owners and guests while assisting in hiring, training, and supervising staff. You will coach, observe performance, and manage front desk operations to ensure service standards are met.
You will help create action plans to boost scores, produce weekly or monthly reports, and collaborate with other departments.
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