Human Resources Manager

Description

At AVP
• SEES Group
, exceptional patient care starts with exceptional people. As one of the largest eye care networks in the Southeast and Mid-Atlantic, we provide our teams with the training, technology, and support they need to thrive while making a difference in patients' lives. Together, we're building the future of eye care.

To deliver the best possible outcomes for our patients, serve and educate our provider network, and fulfill our commitment to our stakeholders.

• Paid Training & Career Development
• Growth & Advancement Opportunities
• Supportive Team Environment
• Competitive Benefits Package
• Tuition Reimbursement Opportunities
• Employee Eyewear Discounts
• Referral Bonus Program
• Make a Meaningful Difference Every Day

The HR Manager provides hands-on support to leaders and team members across assigned locations. This hybrid role requires 60-70% travel and on-site presence to execute core People & Culture processes, including employee relations, compliance, onboarding, engagement support, performance documentation, and practical manager guidance in a fast-paced, multi-state environment.

Candidates must be located within or willing to relocate to one of the following Virgina metro areas:
Richmond
. Residency in one of these markets is required to support regional business needs and enable effective collaboration with local teams and stakeholders.

• Coordinate with leaders and Talent Acquisition on requisitions, interview logistics, hiring updates, and onboarding.
• Monitor new hire progress and help managers address onboarding or early engagement concerns.
• Maintain HR records and staffing reports, including vacancy, turnover, and time-to-fill updates.

• Advise managers on routine employee relations, policy interpretation, performance documentation, corrective action, and attendance matters.
• Prepare talking points, templates, and follow-up steps to support timely, consistent issue resolution.
• Escalate complex or high-risk matters to senior People & Culture leadership.

• Assist leaders with engagement follow-up, recognition, communication, and retention activities.
• Review survey, exit interview, and team member feedback to identify themes and recommend practical next steps.
• Coordinate initiatives that support a positive, patient-focused culture and consistent team member experience.

• Track performance management activities and assist managers with documentation and action plans.
• Coordinate job changes, transfers, separations, status changes, and related HR system updates.
• Partner with Payroll, Benefits, Talent Acquisition, and People & Culture teams to resolve routine employee questions and process issues.

• Use HR reports to identify follow-up needs related to staffing, turnover, compliance, training completion, and employee relations trends.
• Execute assigned People & Culture programs and promote consistent process adoption across assigned locations.

• Support consistent application of HR policies, procedures, and federal, state, and local employment requirements.
• Conduct or support routine workplace investigations, document findings, and recommend timely resolutions.
• Maintain documentation and elevate compliance concerns or recurring risk patterns.

• Perform other duties as assigned.
• Stay current on company policies, HR processes, and applicable employment laws.
• Support FMLA/ADA, workers' compensation, unemployment, leave, and accommodation processes with internal partners.
• Assist with integration activities, communications, and employee data updates during organizational changes.

Bachelor's degree from an accredited 4-year institution with a focus on Human Resources, Marketing, Communication, Business Administration, or other related course of study.

3 years of progressive HR experience, preferably in an HR Generalist, HR Manager, or similar role supporting employee relations, HR…