Senior Director, Services
Listed on 2026-09-07
-
IT/Tech
IT Project Manager, IT Consultant -
Management
IT Project Manager
Job Requisition: JR102052 Senior Director, Application Services (Open) Job Posting
Title:
Senior Director, Application Services Department: CC00266 WM001 | WMUA | Adv. Info Services Job Family:
Staff - IT Project Management & Business Analysis Worker Sub-Type:
Regular (benefited) Job
Requisition Primary
Location:
Discovery 1 Primary Job Posting
Location:
Posting Location - William & Mary
University Advancement creates the conditions for opportunity – human, financial, & experiential – by garnering and stewarding the resources that advance William & Mary. Consistent with the University’s shared services agreement with the William & Mary Foundation, this position is assigned 25% effort to support Foundation Services, LLC, a subsidiary of the William & Mary Foundation. Reporting to the Executive Director for Advancement Information Services, the Senior Director for Application Services is a critical leader in the Office of University Advancement.
The Senior Director plays a pivotal role in advancing the fundraising goals of William & Mary by leading a team of professionals responsible for strategic implementation, management, enhancement, and utilization of the information systems, tools, and technologies that support university advancement. This role encompasses application systems discovery, evaluation, implementation, configuration, and ongoing systems maintenance and enhancement. Supporting the development of required customizations and integrations, while also leading the development and delivery of comprehensive education and training for advancement information systems and technologies.
The Application Services team is keenly focused on data integrity and the optimization of Advancement information systems and technologies to enable innovation and fuel the success of University Advancement. The Sr. Director collaborates regularly with University Advancement leadership, front-line gift officers, and all members of the University Advancement team, fostering innovation and a best-in-class advancement information services program that supports fundraising efforts across the university.
The Sr. Director will be fluent in current industry standards, best practices, emerging technologies, and the development of effective strategies and operational plans, and will be an innovator who will foster a culture of continuous improvement and belonging that embraces all people and perspectives. The Advancement Information Services team is part of the Office of Advancement Services & Innovation, which also includes finance & administration, gift & records administration, talent engagement, and prospect management & research.
Together, Advancement Services & Innovation is responsible for the strategic design, development, and implementation of operational and business support functions, policies & procedures, and technology infrastructure that support all University Advancement operations, enable innovation, and drive campaign readiness and success.
Salary: $115,000 to $125,000 commensurate with experience.
For full consideration, submit application materials by Monday, September 28, 2026.
Applications received after the review date will be considered if needed.
A resume and cover letter are required for this position.
Required Qualifications- Bachelor’s degree in information technology, computer science, business administration, or a related field or an equivalent combination of education, experience, and training.
- Significant relevant experience, preferably within a higher education (typically 5-10 years).
- Strong leadership and team management skills.
- Proven experience implementing, managing and supporting information systems and technologies utilized in fundraising and non-profit organizations.
- Assist in leading the discovery of project deliverables including configuration, customization, and integration.
- Analyze stakeholder needs and business processes.
- Identify and document requirements needed to guide changes in technology.
- Lead the development and delivery of comprehensive education and training for advancement information systems and technologies.
- Excellent understanding of data privacy laws and best practices in…
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